Frequently asked questions

 

FAQ

Login
Q1:
Why do I have to login? Can I fill in the questionnaire also without login?
A1:
The login is required that your data can be saved. If you do not login, your data will not be saved and are lost as soon as you leave the page.
Break
Q2:
Can I do the questionnaire in more than 1 step?
A2:
Yes. You can break and login as often as you want. The Status overview shows you, where you stopped before. The question numbers of the questions answered are green, the question numbers of the questions not answered are purple.
Display
Q3:
How can I zoom the page so that I can see the text better?
A3:
Using a mouse with an integrated wheel: To adapt the font size as needed, the user can zoom in or out by pressing the CTRL-button and keeping it pressed while turning the mouse wheel up or down.
Using no mouse or a mouse without an integrated wheel: You can press the CTRL-button as indicated above while also pressing the "+" or "-" button of your numeric keypad on the right side of your keyboard.
Pressing the CTRL-button and "0" returns to the original zoom level.
Browser
Q4:
Can I use any browser for the questionnaire?
A4:
Yes, you can use any computer or mobile device, any operating system and any browser. We recommend the usage of a desktop computer or a notebook together with a mouse.
Data saving
Q5:
Are the data entered on a particular page automatically saved?
A5:
No. The data are saved after pressing the 'Next' button.
Response options
Q6:
What should I do when none of the response options fit my situation?
A6:
Please check the one that is closest to your situation.